MSF Consolidated Hotline (1800-111-2222) is currently unavailable due to a technical issue.

We apologise for any inconvenience caused. In the meantime, we encourage you to refer to Contact Us for alternative contact numbers or our FAQ section. You may also email us.

To report abuse or neglect, you may contact NAVH directly at 1800 777 0000 or submit an online report via the NAVH Reporting Form.

Beware of scams. MSF will not ask you to send money, give us your credit card information, banking login details or One-Time Passwords (OTP) via SMS or messaging apps. Learn more at Scam Advisory.
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Maintenance Notice

OPG Online (OPGO) portal is undergoing scheduled maintenance on 5 Sep 2024 (Thurs), 10pm to 4am; and 9 Sep (Mon), 10pm to 2am.  


Please do not schedule your LPA certification session with the Certificate Issuer during this period. We apologise for any inconvenience caused.

About the Office of the Public Guardian

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The Office of the Public Guardian (OPG)

The Public Guardian carries out functions under section 31 of the Mental Capacity Act (MCA) to enable and protect persons who lack mental capacity.

The OPG is a Division of MSF. The Office supports the Public Guardian in carrying out his/her functions.

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Lasting Power of Attorney (LPA)

An LPA is a legal document that allows a person who is at least 21 years of age (the Donor) to voluntarily appoint one or more persons (the Donee(s)) to make decisions for and act on behalf of the Donor in the event the Donor loses mental capacity.

How to Make a Lasting Power of Attorney

FAQs

The CI signs on the LPA Form as a witness for the Donor, to certify that the Donor understands the purpose of the LPA and the scope of authority granted to Donees.

The CI also ensures that there is no fraud or undue pressure used to induce the Donor to make the LPA.

More information on CIs can be found Click here to read morehere.

There is no requirement for the Donee to be present when the certificate issuer witnesses and certifies on the LPA. However, some certificate issuers may prefer that the Donees are present. Hence, it would be best to check with the certificate issuer beforehand.

The LPA and Will are two separate legal documents. An LPA allows a person (‘Donor’) to appoint one or more Donees to make decisions and act on his behalf if he should lose mental capacity one day. The LPA will be cancelled upon the death of the Donor.

A Will is to provide for the administration and distribution of what he owns (‘his estate’) among his beneficiaries after his death.

The Public Guardian does not provide legal advice, such as interpreting the sections of the Mental Capacity Act (MCA) and advising on the powers of the Donees. Members of public are advised to seek legal advice if required. Donees may also refer to the MCA Code of Practice.

 

Contact Us

MSF Consolidated Hotline

1800-111-2222

To reach the Office of the Public Guardian, say "OPG" when prompted by the virtual assistant.

You will be prompted to verify your identity for a more customised call experience. The authentication will be done via a push notification through your Singpass mobile application, or SMS One Time Password if you do not have the application. Please be assured that your information will be kept secured.

Airtime charges apply for mobile calls to 1800 service lines.

 

The Office of the Public Guardian Email