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ComLink+

Topic(s): Financial Assistance & Social Support

ComLink+ aims to uplift lower-income families with children residing in public rental housing towards stability, self-reliance and social mobility (3S).

ComLink+ embodies how MSF is going beyond social assistance to empowerment – we will support and partner families over the longer term as they work on their aspirations and goals.

ComLink+ will remain anchored on the same 3 pillars of support as ComLink:

  1. Proactive outreach to ComLink+ families to understand their needs, strengths, and aspirations.
  2. Journeying with families on their customised action plans.
  3. Partnering the community to provide Comprehensive, Convenient, and Coordinated (3C) support.

Under ComLink+, we will introduce the following enhancements:

Family coaches work with ComLink+ families to co-develop action plans, and coach and motivate them towards achieving their goals. Family coaches will also take the lead in coordinating support for families across multiple programmes, such as KidSTART, UPLIFT Community Network, and Project Dian@M3 to help families better navigate social support services.


ComLink+ families that work with family coaches or Family Service Centres’ (FSC) case workers to take active steps towards their goals can also receive financial top-ups through the ComLink+ Progress Packages. These Packages will recognise and supplement ComLink+ families’ efforts in working towards:

  1. Giving their children a good start in education
  2. Stable employment
  3. Financial stability
  4. Home ownership

MSF will offer four Packages for a start. Families must fulfil the required action and meet the eligibility conditions for each Package in order to receive top-ups. Family coaches and FSC case workers will offer families the Packages based on what is appropriate for their action plans and goals (i.e. these Packages are not open for application unlike help schemes such as ComCare).

MSF will launch the ComLink+ Package for Preschool in the second half of 2024, and roll out the ComLink+ Packages for Employment, Debt Clearance and Home Ownership subsequently. The Packages will be trialled for three years, and MSF will work with local academics to evaluate their effectiveness.


From Mar 2024, and over the next 3 years, we will extend support to another 3,000 lower-income families that are not in public rental housing but are eligible for KidSTART or support under the UPLIFT Community Network. These families face similar challenges as current ComLink+ families living in public rental housing and would also benefit from family coach support and the ComLink+ Progress Packages.

MSF hopes to  mobilise more people to join us in uplifting our ComLink+ families.

Individuals and organisations could step up to be:

  • Volunteer befrienders alongside our family coaches – volunteer befrienders play a key support role in journeying with ComLink+ families. Find out more about volunteering here.

  • Donors – we invite donors to support the ComLink+ Progress Packages and other ComLink+ programmes that uplift the lives of the ComLink+ families, through financial or in-kind contributions and expertise; or to provide opportunities (e.g. mentorships, internships, jobs) to help families and their children to strengthen their social capital and build a brighter future. To find out more, please contact MSF at MSF_QSM@msf.gov.sg.

Example(s) of ComLink+ Programmes
Gift-A-Family (GAF) initiative is a social innovation under ComLink+ @ Jurong West, developed by the Social Service Office @ Boon Lay and Taman Jurong together with Boon Lay Grassroots Organisations and Boon Lay Constituency Office. Through the GAF initiative, ComLink+ families with children staying in rental flats are given the opportunity and resources to meet their aspirations and resolve challenges with contributions from individual as well as corporate donors.

One such opportunity presented to a ComLink+ child residing in Boon Lay is Adam (not his real name). Adam was 12 years old when he expressed a keen interest in drumming and was sponsored by an individual to explore his interest in 2021. He began by learning the foundations of drumming and has made significant progress. This year, Adam has started taking on more competitions, such as the Asian Supreme Drum Competition, to challenge himself and showcase his talents. He had also taken part in his school’s drum competition and won first place.

Through drumming, he has grown to become more confident in himself, and started to become more responsible for his practice and studies having better time management. Adam’s mum also shared that drumming has helped Adam better manage and express his emotions. Today, Adam (aged 15) continues to be sponsored by the same individual to pursue his passion. This would not have been possible without such an opportunity given to Adam, where children and youth in lower income families are able to pursue their dreams and passions.

If you want to be a part of the GAF initiative as an individual/Corporate donor, please contact SSO @ Boon Lay and Taman Jurong at sso_bl_admin@msf.gov.sg.


ComLink+ volunteers with beneficiariesA Social Service Agency running a reading programme for ComLink+ children

ComLink+ volunteers play an important roleStudent volunteers from Nanyang Polytechnic running
a free tuition programme for ComLink+ children

ComLink+ volunteers with beneficiariesA family coach reading to a ComLink+ family