Be wary of scams or phishing attempts (e.g. fake website on MSF Services). From 1 July 2024, government SMSes will be sent from a single Sender ID “gov.sg”. MSF will never ask you to send money, give us your credit card information, or One-Time Passwords (OTP). Learn more from our scam advisory.
MSF website will undergo scheduled maintenance on Saturday, 29 Jun, 10pm to Sunday, 30 Jun, 6am. During this maintenance period, users may experience intermittent access issues when accessing the website. We apologise for any inconvenience caused.
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Be Vigilant Against Scams

From 1 July 2024, government SMSes will be sent from a single Sender ID: gov.sg

Received an SMS from the government? Check that it’s gov.sg.
Visit sms.gov.sg for more information.

How to identify gov.sg SMS infographic in English

 

Guide on how to identify gov.sg SMSes

Download Infographic: English | Chinese | Malay | Tamil

MSF will never ask you to send money, give us your credit card information, or One-Time Password (OTP).

Be alert to suspicious messages or requests. Scammers may pretend to be real organisations, such as MSF, and contact people through text messages, messaging apps, email or phone calls.

If you suspect that you are a target, or have been affected by a MSF-related scam or phishing attempt:
     1. File a police report immediately
     2. Write to us or call the MSF hotline at 1800 111 2222

For more scam-related advice or scam updates, you can:
     •  Visit the Scam Alert website
     •  Call the Anti-Scam Helpline 1800 772 6688

Airtime charges apply for mobile calls to 1800 service lines.